January 17, 2012

Resolutions, SOPA, Wikipedia blackout, Google, etc. essay

[Note this post is deliberately written in "personal voice", as it's more aimed at my vast dozens of readers, rather than expecting to have any significant effect]

I had intended to do a New Year's Resolutions post about planned site updates and eventually finally shuttering the blog, but I decided it was all just too much of a rehash to be worth the bits wasted (which fits the theme of worthless resolutions). However, the upcoming "Wikipedia Blackout" gave me an inspiration for weaving it all into at least a current event commentary.

For those unfamiliar with the term "SOPA", it's a proposed law involving extensive new powers for copyright enforcement. Potential aspects (specific details vary depending on versions) include domain-name seizures, payment-processing and advertiser blockades, blacklisting in the mechanism that actually locates sites on the Internet (DNS), mandating removals from search engines, changes regarding how sites deal with infringement, and more. This is all very scary from a civil-libertarian and open Internet point of view. And I oppose it. But there's no point in my campaigning personally. Most readers in my audience are already against it, and I doubt those who are for it will change their minds. The expected return is near-zero gain from the civil-liberties side, versus soft-on-infringement from the copyright-maximalist side. Besides, many on both sides get paid for this, I don't. Or, I don't want to do free lobbying for Google:

Since Leahy proposed similar legislation in late 2010, Google has been the most high-profile corporate opponent of the anti-piracy legislation. The company's business model depends on an open Internet, and some of its top properties, particularly YouTube, have long been targets for Hollywood and TV moguls.

Having a corporate ally is a clear boost for libraries, free speech advocates and open-Internet nonprofits, who don't have the lobbying might Google has.

Which brings us to the upcoming "Wikipedia blackout" in protest of SOPA. This has been an unprecedented politicization of the Wikipedia site itself, putting it to use as a tool for political advocacy. One of the things which interests me about Wikipedia (and I truly find it fascinating, which is not the same as regarding it positively) is that it's large enough to be a factor in real-world disputes, but small enough so that various factional politics are observable, and often even visible in terms of maneuvering.

The Wikimedia Foundation and co-founder Jimmy Wales clearly wanted to use Wikipedia as a lobbying tool here. That was blatantly obvious to anyone who knows how Wikipedia works. Most simply, if they didn't want to do it, Wales would have sanctimoniously intoned how Wikipedia must remain neutral, and that would be that. Instead, they engaged in a classic "Manufacture of Consent", which could have come right out of a political science study (which I wish someone would do). Essentially, the community was fed scaremongering about how Wikipedia was in (my phrase) mortal peril, and so the use of the Wikipedia site itself in this copyright law fight would be justified. I'm not going to detail all the machinations that went on, since I doubt anyone reading cares. But it was another increment of cynicism for me, to see the Foundation people's extensive "suggestions". And when those in charge of handing out goodies like jobs and fellowships (which doesn't have to be stated outright) want a certain outcome, that's a fist, not thumb, on the scales. But, of course, at the end it was a "community decision", like say a country's decision to go to war.

Anyway, watching this, I made a few stabs at participating and correcting misinformation (Wikipedia is NOT in mortal peril). But I kept asking myself "Do I really want to get into a big fight with the Wikimedia Foundation and Wales where ultimately this is a proposed law which I oppose???" (haven't I learned my lesson?). It was another iteration of "Do the ends justify the means?", and more specifically, is it worth all the inevitable personal attacks to oppose bad means being used by others? Other writers, with far bigger platforms, and the ability to defend themselves, can say what needs to be said.

And that leads back to uselessness of blogging, at least for the Z-lister. In every item above (fighting SOPA, opposing Wikimedia politicization, defending myself from attacks), the net result seems that blogging is going to get me more negative than positive. Maybe I've said that too many times, which recursively should be a lesson in itself.

By Seth Finkelstein | posted in wikipedia | at 03:11 AM (Infothought permalink) | Comments (1)
November 24, 2011

"The Closed, Unfriendly World Of Wikipedia" and anti-expert sentiment

Danny Sullivan, search expert, details his journey through "The Closed, Unfriendly World Of Wikipedia". Skipping the details of his attempt to navigate the maze, he finally ends up being cheesed:

Bottom line - I've gotten no indication that anyone at Wikipedia actually cares what a subject expert has to say on, well, a subject they're an expert in. Instead, you drown in a morass of bureaucracy. ...

And when I read this, I thought, right, Danny, they don't (care). That is, this is another example of what Lore Sjöberg wrote about in his classic funny-because-it's-true Wikipedia FAQK:

But why should I contribute to an article? I'm no expert.

That's fine. The Wikipedia philosophy can be summed up thusly: "Experts are scum." For some reason people who spend 40 years learning everything they can about, say, the Peloponnesian War -- and indeed, advancing the body of human knowledge -- get all pissy when their contributions are edited away by Randy in Boise who heard somewhere that sword-wielding skeletons were involved. And they get downright irate when asked politely to engage in discourse with Randy until the sword-skeleton theory can be incorporated into the article without passing judgment.

There's a strange strain of anti-expert sentiment that runs through Wikipedia, and I see experts run into it again and again. It's not simple to articulate this aspect, since Wikipedia presents itself as a project to collect knowledge. That's usually where the PR fluff ends thought on the topic. But underneath, there's some very troubling social undercurrents.

So when Danny Sullivan writes:

I am a subject expert in the field of search marketing. A notable one - after all, Wikipedia says so. But my type of first-hand assertion isn't enough. Wikipedia would rather find third-party mainstream media resources that quote people, as if that is somehow better than first-party information.

That's exactly right - "that is somehow better". Because first-party information is based in expert authority, while third-party mainstream media represents a kind of institutional approval. Some Wikipedia editors will actually agree with and justify this, from a rules-based perspective.

The subsequent debate has some fascinating elements going around a question of the proper context, of whose authority should be respected. Subject experts generally expect to be treated with with some respect, as being high ranking members in the hierarchy of the topic. This does not mean unquestioned deference (though some do want that), which is an easy strawman. But, generally, within their area, they are regarded as having a social status outranking nearly everyone else. So when they go to Wikipedia, they're thinking the Wikipedia "editors" are, well, editors, who have the job of working with the experts to polish and publish the expert's work. However, the Wikipedia "editors" are convinced that the Wikipedia hierarchy is what matters, and they (the Wikipedia unpaid "staff") are really the high status members, to whom the newbie contributor should behave with appropriate status respect. The attitude is roughly that if the expert wants their contribution to be accepted by Wikipedia, it's up to the expert to learn the rules of the game and start playing it. And maybe someday, with the right political skills, clique alliances, and of course a huge amount of time and effort, that expert could hope rise to as exalted a ranking level as the Wikipedia editor.

This leads to the experts leaving in disgust, and the Wikipedia editors saying don't let the huge article count hit you on the way out.

And this is a reason I'm not on the Wikipedia bandwagon. But there's not much of an audience or support for this sort of analysis.

By Seth Finkelstein | posted in wikipedia | at 06:56 PM (Infothought permalink)